FirstEnergy Solutions (FES) has recently terminated its agreement with Northeast Ohio Public Energy Council (NOPEC) for the energy aggregation program serving your community. The termination is effective in January 2017.
Both FES and NOPEC have separately reached out to you to provide notice of this termination and to supply you with suggested Frequently Asked Questions (FAQs) to assist you in communicating with your community members. Toward the mutual goal of reducing customer confusion, NOPEC and FES have conferred and developed a set of jointly approved FAQs: Final Joint NOPEC-FES FAQs.pdf .
We ask that you please use this revised FAQ and replace any prior version or suggested customer communication you may have previously received from either FES or NOPEC.